The mission of Southwest Airlines is dedication to the highest quality of customer service delivered with a sense of warmth, friendliness, individual pride, and company spirit. Southwest has been around for more than 35 years and has worked hard since then to please their customers and get them to their destinations on time. If you are interested in booking a flight with Southwest, learning more, or getting in contact with a Southwest Airlines representative, we have all the information you need.
- Southwest offers Fun Fares, discount airline tickets that can save you tons on flights, but that are non-refundable.
- You can check in online for your Southwest flight up to 24 hours in advance to save the wait in lines at the airport. Make sure you have your confirmation number. You must check in at least one hour before your flight.
- With a cell phone that has wireless internet capabilities, you can even check in for your flight from your phone. Visit mobile.southwest.com to learn more.
- Southwest has a Rapid Rewards program that is different from most other airlines’ frequent flyer bonuses. Rewards are easier in a world without miles. Fly just 8 roundtrips or receive 16 credits in 24 months and Southwest will give you a roundtrip valid to any of the more than 60 destinations they serve. Rapid Rewards – live without miles!
- Southwest offers gift cards, so if you can’t find something perfect for someone special, try a Southwest gift card.
If you are interested in contacting Southwest Airlines, here is the important information you need.
- Reservations, Rapid Rewards, and General Questions from in the United States: 1-800-I-FLY-SWA® (1-800-435-9792) or 1-800-VAMONOS™ (1-800-826-6667) for Spanish.
- Reservations, Rapid Rewards, and General Questions from in Mexico: 001-800-I-FLY-SWA® (001-800-435-9792) or 001-800-VAMONOS™ (001-800-826-6667) for Spanish.
- Reservations, Rapid Rewards, and General Questions for TTY: 1-800-533-1305.
- Customer Relations: 214-792-4223, Mon - Fri, 8:00 am - 5:00 pm CT.
- Southwest’s mailing address is:
Customer Relations/Rapid Rewards
P.O. Box 36647 - 1CR
Dallas, Texas 75235-1647